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Pricing

‎24-02-2020 02:34 AM
Carmen1491
Level 1
Anchorage, AK
‎24-02-2020 02:34 AM

Pricing

I have listed my condo for just over $5000 a month. Someone just rented, but the total payout was for $342.00 including cleaning fee. I had to cancel the reservation.

 

I have checked & rechecked my listing. How did this happen? I can’t find the error & now I have been penalized by not being able to rent these dates. Can anyone help? This is my first effort at being a host on this site. 

 

thank you!!

‎24-02-2020 02:34 AM
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2 Replies 2
‎24-02-2020 02:52 AM
Linda108
Level 10
La Quinta, CA
‎24-02-2020 02:52 AM

It might be a glitch in the system.  The listing nightly rate is $300.  If someone books for one night, that is what they pay.  If someone lists for a month, then it would be $300 X 30 X per cent discount.  If you do not thing the reservation is not correct, contact Air BNB staff to review the situation.

‎24-02-2020 02:52 AM
‎26-02-2020 03:19 PM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎26-02-2020 03:19 PM

Hello @Carmen1491,

 

Just wondering if you got this sorted in the end? 


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‎26-02-2020 03:19 PM
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