Property in different country than primary address for payout

[Malakai0]

Hey Guys,

Need some help if anyone knows about this or what to do. 

I am the manager of a property for someone. They do not use Airbnb. I do however, and they have asked me to set up their property on my account.

They live in Canada and that is where their primary address is. They own a beach property in Panama. They also have a bank in Panama and Canada. When adding their payout method, as the owner of the property, in the Primary Address section it is auto selected as Panama, even though their Primary address is in Canada, I cannot change it. They want the payout to go to their Panamanian Bank. But they dont have a primary billing address here. Any idea what can be done? Has anyone else dealt with this?

[Paula]

Hello @Malakai0 😊

That's a very interesting question! Have you reached out to the support team for their advice?

@John7474  and @Karen3152 are hosts in the US with properties in Mexico. While their situation may not be identical to yours, I thought I’d tag them here in case their experience might offer some helpful insights.

Best regards,