Refund

Refund

Hiya I booked some place to stay at the start of December and they cancelled on be last minute and I got a email to say I’ll get the refund and still haven’t received the refund of 140€

2 Replies 2
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Ayla1104 

Help article 1967 lists the different timelines:

 

https://www.airbnb.co.za/help/article/1967

Elisa
Community Manager
Community Manager

Hi @Ayla1104 😊

I’m sorry about this.

 

Did our host’s article help clarify the situation for you?

 

Let me know if you still need more help!


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