Seeking resolution for delayed payment

[Mike3742]

Airbnb has not released funds for a monthly rental that just concluded, which was my first. 

I am a new host in an area zoned for monthly rentals, only. I was not verified before accepting the first reservation.

The guest booked for March but had to cancel (with Airbnb’s help) and received a full refund. They then rebooked for slightly different dates.

The earnings dashboard said I would receive payment on March 29. The guest actually checked out on March 31.

My Earnings dashboard shows both reservations, the first cancelled reservation with a negative value and the actual reservation with a positive value.

Both say, “On hold, minimum not met.”

My minimum deposit is set for $2.00.

Different Airbnb support people have given me different answers about the cause of the delayed payment, some said accounting/financial and others technical. 

Twice they’ve said it’s been fixed. But as of this morning, they tell me they’re still looking into it. 

Does anyone have any suggestions?

Thank you!

[Emiel1]

@Mike3742 

If a reservation need to be changed to other dates (shortened, extended or shifted), there is no need to cancel it and rebook again.

The "change" option on a reservation provides this proces.

If the total of both reservations is less then what your payout treshold is set to , then it will say “On hold, minimum not met.”

Your payout treshold is set to $2.00  ?

If it is a technical problem, then you still have to wait for Airbnb support to solve the issue.