Service Fee Increase (June 2020) - No Communication with Hosts

Becky88
Level 5
Seattle, WA

Service Fee Increase (June 2020) - No Communication with Hosts

The Service Fee that Airbnb charges guests has gone up to 16.63% in the U.S. versus the previous rate of 14.12% (that's an increase of 2.5 percentage points.)

 

There has been NO communication about this with hosts and NO update to their own Help Page which still quotes "typically less than 14.2%".

https://www.airbnb.com/help/article/1857/what-is-the-airbnb-service-fee

 

Hold on, let me check.  Nope, still not feeling like Airbnb thinks of hosts as partners.

30 Replies 30
Jerry250
Level 7
England, United Kingdom

Since I posted on Sunday the service fee showing on our listing has dropped from 19.9% including govt tax (20%) to 16.9% which is more in line with to previously. So maybe the increase was a glitch / experiment / currency related who knows? Anyway today it is not the 20% it was on Sunday.