Short-term discounts disabled on my account

[Val4219]

Hey guys need help. I used to be able to Set short-term discounts back when I was a host, last year. I took a hiatus and am a returning host. I found short term discounts disabled for my account. Like I can see my old promotions but not able to offer new promotions. I contacted airbnb and was told only new hosts can do this. I do not think that makes sense. I know as new hosts, we can offer some promotions like once or twice. That is not what I am talking about. I an speaking of  the ongoing ability to set promotions any time for certain dates or months. And if you offer 25%  or more, airbnb send a weekly promotional emails through their mailing lists. And for under 25%, you nightly rate gets a strike line. Know what I am talking about? Please help. This is driving me nuts cause I stopped getting bookings and that promotion used to be magical.

[Pat271]

@Wendy1393  Looking at your screenshots, I notice that your interface is slightly different than mine. For instance, under calendar, I have “Pricing” and “Availability” broken out into two tabs.

Are you using the Airbnb Beta?

[Vincent1217]

I forgot to mention, I am using the early access/beta features.

[Vincent1217]

This is the same thing happening to me after I updated last week. Support was useless and said it is because of my 3rd party software. I told them it worked 2 hours prior to me doing the update.

[Val4219]

What was the fix?

[Vincent1217]

I do not believe there is a fix. Customer service told me in the same breath that this is by design for co-host in the new early access, and then told me to contact my channel manager. Neither make sense.

[Pat271]

@Wendy1393 

Ah, yes, you are using a full-blown channel manager, in which most functions on the Airbnb side are disabled and “taken-over” by the channel manager.

I am using Pricelabs only for Dynamic Pricing/Availability, which overrides some Airbnb settings, but some of them can still be set and take precedence, and the calendar isn’t read-only.

Just curious the benefits you get from using a channel manager. Do you have a fair number of listings and OTA platforms you use?