I've also been calculating the impact of the single service fee and, although I have accepted the changes, my concern now is how guests themselves are to be made aware of this change. On the face of it, it just looks as if there's been a significant hike in my nightly price compared with the original structure which I'm concerned may put people off from booking - especially those guests who have visited previously and expressed a desire to return.
Guests should not be disadvantaged by the changes but how are they to be informed of this?
Greater clarity required!