Upcharge for shorter stays

[Yvonne953]

My cleaners charge a substantial amount for cleaning my large property between guests. The cleaning fee I charge to guests is only 75% of the total I am charged. Even so, I have determined that I need guests to book at least 3 nights to make their stay financially viable for me.

I currently have an inquiry from a guest who wants to stay for 2 nights. Can I charge a premium nightly rate for a stay that is shorter than the posted minimum # of days? If so, how do I do that on the platform without the premium rate appearing to be standard for the usual 3 day minimum?

Thanks!

[Joan2709 · Accepted solution]

@Yvonne953 

First....I would be cautious regarding a guest who asks for a 2-night stay when your minimum is 3nights. What are their reviews like? The guest will likely already be disgruntled from the get go if you charge a premium for a 2night stay and be looking for reasons to complain and/or leave a negative review because they were charged a higher price for a 2night stay.  I have seen this situation and it has never turned out well for the Hosts I work for. It is like asking for a discount and those guests are usually a headache and you risk a negative review from the guest even if they say they are fine with the higher price.

That said, there are several ways to do this if you want to allow a 2night stay. Any way you do it, you'll have to explain the nightly rate will be higher to the guest. Either because you raise the nightly rate, or increase the cleaning fee. One way is to send a Special Offer and be sure to add a higher cleaning + the nightly rate in the total.

Sending Special Offers

https://www.airbnb.com/help/article/35

My instincts tell me this might not be a suitable guest for you and your property and could be more headache than it's worth, but that is up to you of course.