What are my options for theft?

Ashley114
Level 1
Austin, TX

What are my options for theft?

After weeks of gathering info I’m being told that company policy when someone steals items from your home is that the guest has to be identified as the culprit through the police report. I don’t have cameras. I’m literally going through a breakdown over this.

1 Reply 1
Ann72
Level 10
New York, NY

@Ashley114  You can file a claim with your homeowners' insurance.  You can ask the guest to reimburse you for the missing item.  Find the thing online and buy a replacement and present a receipt and if the guest doesn't pay Airbnb might.  That would be a replacement item, not a theft claim.