about a cancellation fee

[Giuseppe1841]

I cancel Joshua yesterday there were problems. **

the guest did not want to cancel after I call airbnb and I was scared of a revenge. so I called again 2 times after 3 hours and he was still there on my calendar for empire corner. the person on the phone told me that I didn't have to pay any fee but now the fee is of 66.65 can you please look at the details. the guest lie to me and he had fake reviews and sound also violent on the conversation. 

**[Reservation number hidden - Community Center Guidelines]

[Elisa]

Hi @Giuseppe1841  ‌😊‌

I am sorry about that!

As you posted a few days ago, I wanted to check if there are any new updates to your situation.

Have you reached out to the Customer Support Team?

Warm regards, 🌻