What hosts are saying

    I am owed thousands of rands. I can’t get amswers from anyone. What should I do? Know one can say what I need to do to get payouts! Airbnb is not responding to my issue and keep on telling me that someone will get back to me. I am so desperate. I do not k...
    I have been stuck in a never-ending circle of support requests since 12 October. I stopped receiving pay-outs due to Airbnb issuing the wrong mandate to the bank. I notified them that the wrong details are on the mandate. They then revoked the original ma... Latest reply by Liesel21
    I have 3 Airbnb's (X, Y and Z) and 2 Bank Accounts (A and B). Payments for X listing go to Account A, this is correct. Payments for Y and Z listings go to Account B, this is correct. The issue I am having is that Taxes collected for listings Y and Z get p... Latest reply by Paula
    Airbnb owe me thousands of euro as they still haven't verified my account despite all the relevant documentation being submitted. Customer support are now actively closing any new support threads I open for updates and are ignoring me. I've been going aro... Latest reply by Tanya855
    Hello. I have a problem and I hope someone can suggest a solution. This year, our government has introduced a new law obliging Airbnb hosts to have an open bank account that can be viewed by our financial authorities. Since my bank does not allow personal... Latest reply by Paula
    Airbnb has paused our payments for weeks now - thousands of dollars are owing to us and we are stuck in a loop with customer service, with no-one being able to help! We have done everything they have requested (KYC form, letter from accountant) and then w... Latest reply by Willem134
    We are a very large property management company in South Africa. Airbnb is currently withholding thousands of dollars of payments in order to review us based on their "Know Your Customer" policy. Please see article regarding their policies for account ver... Latest reply by Glen846
    I have been a host for a bit over 3 years now, and have never experienced an issue with a delayed payout of this nature. Wonderful guests stayed at my place, Cape Town, South Africa. I had updated my payout method after a notification was received that... Latest reply by Jakes2