What hosts are saying

    Hello, AirBnB has not paid the other half of my aircover request. It is ridiculous that they cannot pay $750. The insurance company they've employed has closed all my tickets!!!! They say for arbitration contact their customer serivce, customer service sa...
    Hi there,I have been a host at another home where the cottage was a totally separate building. Now we are hosting the basement apartment in our home, so we will be living upstairs. My question is this: Do I still need extra insurance over and above the Ai... Latest reply by Khoi19
    Need some advice. I had a guest stay about 3 weeks ago for a couple nights. She booked for 2 people and showed up with 5 and a dog. I charged her for the dog after she arrived. When she left my rug was damaged by her dog. There were 2 spots where rug was ... Latest reply by Emilie
    My question is : at what point do you ask to be compensated for damages? Of course we have had our share of beddings to retire, missing towels, touch-painting, furniture leg welding... But, knock on wood, never willful theft, or malicious damages. Our... Latest reply by Bern1888