What hosts are saying

    Hello Airbnb Community, I am reaching out in desperation to share a deeply troubling experience I’ve had with a fraudulent guest ** and the challenges I’m facing with Airbnb’s support system. The guest used a fake identity to book my property. Not only di... Latest reply by Inna22
    My question is : at what point do you ask to be compensated for damages? Of course we have had our share of beddings to retire, missing towels, touch-painting, furniture leg welding... But, knock on wood, never willful theft, or malicious damages. Our... Latest reply by William2640
    I have read on the Community postings that a number of hosts haven't found that Air BnB has been forthcoming covering guest damages as expected. I haven't seen postings about hosts' experiences with physical injury related liability issues. My biggest co... Latest reply by Elisa
    Iʻm wondering if anyone has had any experience with Aircover (good or bad)? Last week, we sustained damage to our property - the worst of it to our 2-year-old refrigerator door. It is inexplicably covered in dents, which the guest claims they know they kn... Latest reply by Rebecca