host and owner reviews

[Christian4580]

Good morning, I've been the owner of two properties managed exclusively by ARB with a host for three years now. Unfortunately, the relationship with the host has been difficult, and we've now reached the end of our collaboration. Over the years, we've accumulated many positive reviews for the property, especially because it's a very exclusive location. How can I maintain these reviews with the new Hosts?

Thank you, and see you soon.

[Helen3]

Hi  @Christian4580 .

You don't have a listing attached to your profile so I assume you let your cohost set up your listing under their profile rather than yours ?

if this is the case sadly you will lose all your reviews and ratings 

going forward please set the listing up under your profile and then you can add your cohost who can complete the listing for you.

do take up references with your new cohost and check their reviews and ratings 

[Elisa]

Hi @Christian4580 😊, 

Welcome to the Community Center, and thank you for asking this here!

I’m sorry to hear about this difficult situation.

Did Helen’s reply help you better understand your question?

Looking forward to hearing from you.