new stats

[Robert-En-Veerle0]

Hello,
I am not sure if this is the right place for my issue. I can no longer view the insights. When I click on it, the page appears but disappears again after a few seconds, regardless of which browser I use. Is this a known problem?

Kind regards,
Robert

[Patricia2526]

Hi @Robert-En-Veerle0 

It seems like the “Insights” section was a bit glitchy for me yesterday when I tried accessing it through a browser, but it’s working perfectly fine on the app. Maybe it was just a temporary issue.

[Joan2709]

@Bhumika 

The app Insights isn't currently displaying any data...although it doesn't disappear like on the desktop 😉 (in the U.S.).

[Bhumika]

Hi @Robert-En-Veerle0 @Patricia2526 ,

My colleague @Rebecca reported this problem to the concerned teams earlier and seems like this is a bug. 

@Robert-En-Veerle0 , since Patricia mentioned she hasn’t encountered this issue on the app and only on browser, have you tried checking the app?

Please keep us posted!

[Robert-En-Veerle0]

Yes, the app is working fine. But I love more to work with a laptop. It gives me a better overview. Thx anyway for the information. 

[Bhumika]

I understand @Robert-En-Veerle0 ! I personally prefer desktop over phone too 😝  I find working on a bigger screen more comforting than juggling websites on mobile phones.

[Joelle43]

Hello @Robert-En-Veerle0 @Bhumika 

The stats are working for me this morning on my laptop.  Have you tried accessing them again?

[Joan2709]

@Joelle43 @Bhumika 

Yes...working on my end this morning as well.

[Bhumika]

Thank you so much for confirming @Joan2709 @Robert-En-Veerle0 @Joelle43 ! 

Checking just in case @Patricia2526 , does it look okay on your end too?  👀 

[Patricia2526]

Hi @Bhumika 

Yes, it’s working fine now., thanks!

[Bhumika]

Thanks for letting me know @Patricia2526 🌻

[Robert-En-Veerle0 · Accepted solution]

Yes, today everything looks fine now. thx!