ta emot betalning/Receive payment

[Emilia639]

Hej, jag lyckas inte fylla i mitt kontonummer korrekt så jag har ännu inte fått betalt för min gäst. Det verkar inte gå att fylla i IBAN nummer utan enbart clearing och kontonummer. Har fått ett mail om att allt är godkänt men kundtjänst säger att kontonumret tagits bort. Någon som varit med om detta?

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Hi, I am unable to enter my account number correctly so I have not yet received payment for my guest. It seems that it is not possible to fill in the IBAN number, but only the clearing and account number. Have received an email that everything is approved but customer service says that the account number has been removed. Anyone experienced this?

[Google translation added by OCM]

[Paula]

Hello @Emilia639, welcome to our community.

Since you posted a few days ago, I wanted to check in and ask if you were able to add the IBAN number?

I hope this has been resolved for you. Keep us posted.