24h notice & pre aproval

[Tessy6]

Hi,

I have as requirement a day notice for the reservation. The guest send me request yesterday for today to arrive and I pre approved. Then she has 24 hours to accept my pre approval but 13 hours later she hasn't yet and I don't know if I have to prepare the house for her. Can she accept and come at the house today? I send her a message to inform me but no response. I don't want to pay for cleaning for no reason. 

Thank you! 

[Branka-and-Silvia0]

@Tessy6 

the guest obviously sent you an INQUIRY ( not REQUEST) . Anyone can send as many inquiries as he wants and then book or don't book. 

You have set 1 day in the advance notice and I am not sure if she is able to book today, regardless of your pre-approval.

Anyway, you can also set "cutoff hours" to get a few hours for cleaning in case you make an exception and allow same day booking.

If you have instant booking enabled then you can also turn-off  "Allow guests to send reservation requests without advance notice." 

We usually clean the apartment as soon as our guests check-out but we leave the beds unmade until we get a booking and the exact number of guests.