Account hacked, email changed

[Laszlo12]

Hey!

I got an email from airbnb and it says My email address changed. I havent changed my email address on airbnb, someone changed it on Google chrome from China and the new email address is a totally unknown address. Since the incident I cant log in to my account, I tried to use the review but I have to be logged in! What should I do??? I have connected credit card to that account and booked rooms! Please help me asap!

my email address is: [Personal information hidden for safety reasons]

they changed to this address:

[Personal information hidden for safety reasons]

I am on my brother account atm.

waiting for your answer

Judit

[Steve143]

Hello @Laszlo12,

You should contact Airbnb support. I've found them helpful when I used Twitter.

Type "contact airbnb" in the "Search the community" box on these forum pages where you posted your question. Scroll down a little in the list of suggestions that appears and click on the "Contact Airbnb: A Community Help Guide[UPDATED]" one. That lists phone numbers and ways to contact them via Twitter or Facebook.

Steve.

[Joanne204]

I am in the same boat - a bit hopless Airbnb sending me an email querying if I had changed my email address and if not to log in ... well you cant do that unless you have an email address!!!!!

[Ryan724]

Did anyone find a solution to this ?

Currently going through the exact problem they are taking money from my account 

[Susan1706]

same here....airbnb is NOT helping me fix this