Account info missing - program bug? - Airbnb Community

Account info missing - program bug?

Los Angeles, CA

I have a problem with my account. Sometimes when I login, information is missing and trips I've reserved and paid for do not appear? Sometimes my account and transactions and messages appear incomplete and I cannot access or find trips I've already paid for. This is unpredicatble adn very frustrating. Seems like a bug in the program that I have no control over and can't fix. What do I do?

I am the host of a listing and I make reservations as a guest for the past several years.

0 Replies 0

More from Help

Level 2

Laguna Vista, TX

Cancelled due to "doesn’t appear to be legitimate"

I am currently having a horrific experience with Airbnb. I ... Latest reply

I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ... Latest reply

Level 1

Mumbai, India

Investing in Airbnb through Micro ventures

I have come across Microventures.com,who is helping us inves... Latest reply

I have come across Microventures.com,who is helping us invest in Airbnb shares ,if anybody knows if this is a genuine site or... Latest reply

Level 3

Laarne, Belgium

blocked days on the calendar being activated without my doin...

I am now already in a +10 day discussion with Airbnb on an i... Latest reply

I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c... Latest reply

Level 1

personal income tax , withholding tax in Thailand

1.airbnb deduct withholding tax before pay out to host or no... Latest reply

1.airbnb deduct withholding tax before pay out to host or not?2 airbnb add Vat from service fee ?3 Vat in article 2 p... Latest reply

Level 2

Laguna Vista, TX

Cancelled due to "doesn’t appear to be legitimate"

I am currently having a horrific experience with Airbnb. I ... Latest reply

I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ... Latest reply

Level 1

Mumbai, India

Investing in Airbnb through Micro ventures

I have come across Microventures.com,who is helping us inves... Latest reply

I have come across Microventures.com,who is helping us invest in Airbnb shares ,if anybody knows if this is a genuine site or... Latest reply

Level 3

Laarne, Belgium

blocked days on the calendar being activated without my doin...

I am now already in a +10 day discussion with Airbnb on an i... Latest reply

I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c... Latest reply

Level 2

Laguna Vista, TX

Cancelled due to "doesn’t appear to be legitimate"

I am currently having a horrific experience with Airbnb. I ... Latest reply

I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ... Latest reply

Level 1

Mumbai, India

Investing in Airbnb through Micro ventures

I have come across Microventures.com,who is helping us inves... Latest reply

I have come across Microventures.com,who is helping us invest in Airbnb shares ,if anybody knows if this is a genuine site or... Latest reply

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.

Local Host Clubs

Connect and learn with local Hosts online and at meetups near you.

Help Center

Get help with your account, reservations, and more.