Add Payout method is disabled

[Doug39]

The ADD PAYMENT METHOD on the website and the useless app is disasbled.

Anyone know why or how to enable it?

Trying to get help from airbnb is like trying to navigate a labyrinth!

Obviously deliberate.

Terrible business model!

[Esther-and-Alex0]

Hi Doug,

I have a similar experience. We have more than £400 sitting with Airbnb which they are not paying out since the 26th August. They are saying they don`t have enough account details from us although they were paying into the same account for the past two years. I deleted the account and tried to add it again but there is always the message showing `sorry, something went wrong, try again`. Tried different browsers and computers, sent emails to response@... which are not getting delivered, opened this case twice in the resulution centre (no response), and have then written and send a letter to their UK HQ. I`ll send the same letter to their US HQ but apart from that I just don`t know what to do. Nobody gets back ! We are close to packing in.

Maybe this doesn`t help you but you are not alone .

Alex