Airbnb Safety Team Warning

Level 1
Belfast, United Kingdom

Airbnb Safety Team Warning

Hi all.

I have recently had a listing removed from Airbnb due to false accusations from an alleged "neighbour". I can prove that the allegations are false.

Airbnb Safety team removed my property listing only to reinstate it with a WARNING after their investigation.

I have also learned that they did not contact any of the neighbours of the company that manages the complex.

I have a legal right (in the UK) to access the details and confront the perpetrator of any malicious attacks.

I have asked for a case reference number or to speak with a superior but the safety representative is now ignoring my emails.

Now I am left with this warning and the fear that someone is on a personal vendetta again me or the listing.

Is there any way I can escalate this issue or any options open to me to resolve the issue, Please post.

Thank in advance


1 Reply 1
Level 10
England, United Kingdom

@Sean1062 I would be interested to understand what legal right you have to see the details of the complainant.

Explore Resource Center articles

Making your home ready for guests
Tips from Airbnb plus hosts: How to add thoughtful touches
Supporting guests during their stay