Airbnb won't accept my mobile # as valid for verification

David258
Level 1
Eastsound, WA

Airbnb won't accept my mobile # as valid for verification

I've been trying to verify my phone number to receive sms messages. it WILL NOT accept my valid, working phone # that I use for 2 factor verification with over a dozen online accounts. Clearly, Air BnB has a problem. I ended up using my land line, saying no to a SMS (!?) and a yes to a call back to verify. The number I WON'T have contact with when I'm traveling. I see NO place to address this problem. Anybody have any ideas? This lack of ability to use a verified mobile # is a deal breaker. And Airbnb is the ONLY site I've ever had a problem with. 

6 Replies 6

Same problem here. Will not accept mine or my wife's AT&T numbers.

Ive tried my number, my husbands number, my land line. nothing will accept errrhhh very frusting 

LindaLee0
Level 1
Washington, United States

Trying to put in my phone number....won't take it and now I can't respond to a guest's reservation because they are requiring a phone number. Caught in a loop...help.

I have the same problem.  So, what phone server and numbers WILL work. Can't even get a list of what will work. 

Bent58
Level 1
Esbjerg, Denmark

Same problem here - tried 4 times and have to wait 24 hours. Very frustrating - I'm about to give up

on this. Clearly it should be possible to get help?????

But no chance for that - no chat room - no telephonenumner no nothing and soon no business from me:-(

I am having this same issue and they just told me to wait 24 hours. This is silly. I have had this number for probably15 years and received codes from other apps and companies without issue.