“Almost a Superhost” yet I have met the requirements for the past two assessments, is it glitched??

Daniel1127
Level 3
Boston, MA

“Almost a Superhost” yet I have met the requirements for the past two assessments, is it glitched??

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10 Replies 10

@Daniel1127, you should contact AirBnB host support and ask them why you do not have the SuperHost badge yet.

(You have not done a host cancellation in the past 12 months, right?)

 

No, I have not cancelled any reservations. But there was a guests who cancelled her own reservation herself, because she couldn’t come anymore. 

@Daniel1127, I agree with you; your numbers certainly look like they meet the requirements.

 

Please let us know what AirBnB says when you find out!

 

Michael956
Level 10
Salvador, Brazil

I think the assessment runs through and includes the 14th  (because guests have 14 days to write reviews, and Airbnb wants to capture all the reviews for 2017 before making a final assessment), and starting tomorrow the 15th people will start getting their Superhost status.  The new assessment date of April 2018 just means we've entered a new assessment period, but doesn't mean your Superhost status is postponed.  

Thanks Michael. I hope that is the case - I have received the same notice as Daniel.

I just received an e-mail minutes ago telling me I've made Superhost.  I've only been hosting for less than 2 months, but I met all the criteria.  Here's what the message says:

 

Michael, it’s time to celebrate. You’ve earned Superhost status!
You’ve delighted your guests, and we think that deserves to be rewarded. In the year leading up to 2017-12-31, you hosted 18 trips, earned 5-star reviews 100% of the time, and had a 100% response rate with no cancellations.

@Michael956, congratulations!

Thanks for taking the time to let both discussion threads know the good news!

I know *I* really wanted to hear that it came through.

 

Daniel1127
Level 3
Boston, MA

Final update:

 

Finally, I was awarded the superhost badge! Congrats to everyone who did as well! 🙂

@Daniel1127, congratulations!

Thanks for taking the time to return here and tell us the good news!

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Daniel1127 @Michael956 @Andrea792,

Welcome to the Community Center!

Thank you for letting us know the outcome. 

I would like to congratulate you all on achieving the superhost status!

Happy hosting! 🙂 

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