Alteration requests

Bob39
Level 10
Goldfield, NV

Alteration requests

My guest has been staying for almost a week and has requested to add another week to their stay. I submitted the change request, which requires the guest to approve it. So far they haven't approved it. Does the alteration request expire after a certain time period?

5 Replies 5
Steve143
Level 10
Limerick, Ireland

Hello @Bob39,

The article below explains reservation changes requested by the host.

There's no mention of expiry but it does say that the reservation is unchanged if the guest declines or doesn't respond.

I'm a host. How do I make a change to a confirmed reservation?

 

Steve.

OK thank you.

Fred13
Level 10
Placencia, Belize

No expiration, just sits in 'Limbo' till guest approves it.

Robin4
Top Contributor
Mount Barker, Australia

@Bob39

I had this all answered and when I hit reply my trusty computer crashed and the screen went black.

 

Fred has summed it up, this is the only action on Airbnb that is not linked to a time limit. But rest assured Bob, Airbnb will stay on his back until he either approves the request or declines it.

 

May be best to give the guest a nudge through the message stream, but the delay could be linked to the guests payment method! There may have been insufficient funds until the guest topped that account up. Airbnb will not approve an extension until it is paid for.

 

Cheers.....Rob

 

What do I do if the guest doesn't approve the extension yet doesn't leave by the checkout time?