App problems - Nov 19

[Sophie806]

Hi there, does anyone else have any problems  With their  app? mind keeps bombing out today .... ??

[Peter2426]

Yeah I do.  After I reinstall the app (ios) it will crash the 2nd time I open the app. Tried logging out, and back in again. Same..

Terrible that airbnb doesn’t have better QA on their releases to App Store. #airfail

I hope they push a new version soon enough.

[Mireille-and-Daan0]

Same here. No way you can launch the app (Version 19.44 on iOS). Reinstalled 3 times. Same result. Crashing at second startup. Hard rebooted iPhone also not working. Think they will push a new version ASAP.

[Mireille-and-Daan0]

Installed 19.45 and issue is solved!

[Yadira22]

@Stephanie  @Quincy @Lizzie  please can you look at this. It’s really glitchy and unstable! Thank you and happy weekend ❤️

[Lizzie]

Thanks @Yadira22 for highlighting, I hope you are had a nice weekend. 🙂

@Sophie806, @Mireille-and-Daan0, @Peter2426. 

Are you still experiencing this with the app or has it settled down?

[Yadira22]

Hi @Lizzie 

thank you and likewise. 
Still having the same issues- I have reinstalled the app several times, turned my phone off/on, logged in/out etc. No improvements.

Thank you.

Yadira 

[Peter2426]

Same. Crash 2nd time after reinstall.

[Sophie806]

Sadly still experiencing the same problem.... 

[Lizzie]

Thanks for double checking @Yadira22 and @Peter2426 , I'm going to highlight this to our Product Team. I'll let you know when I have more to update you on.

Thanks again,
Lizzie

[Mireille-and-Daan0 · Accepted solution]

The new version 19.45 solves the issue.

Kind regards,

Daan

[Peter2426]

Confirmed. Issues resolved in 1945.

[Lizzie]

Thanks for the update @Mireille-and-Daan0 and @Peter2426, very glad to hear it's been fixed. 

@Yadira22 and @Sophie806, if you update to the new version of the app, this should resolve the issues you are having. Do let me know how it goes. 

Thanks again Daan and Peter. 🙂

Lizzie

[Yadira22]

It works now- thanks @Lizzie  and team! Xoxo

[Lizzie]

Wonderful to hear. Thanks @Yadira22 🙂