As a host, do you lose your rating if you delete your sole listing?

Samuel534
Level 1
London, United Kingdom

As a host, do you lose your rating if you delete your sole listing?

Hello,

 

I am a host. I have only one listing. 

If I delete it, will I lose my rating and reviews (I hope to get the superhost mark early next month)? 

You might think that if I have no listing it's useless to have the good host ratings anyways, but that's not quite true given I could be interested in listing another space in the future.

 

Best,

3 Replies 3
Sarah977
Level 10
Sayulita, Mexico

@Samuel534  Your star ratings and reviews stay with your profile, so no, you wouldn't lose those, but you wouldn't keep your Superhost status, unless you listed another place soon, as one of the criteria is the number of days or bookings you have hosted, assessed each quarter based on the previous 365 days prior to that assessment.

Thanks for this answer @Sarah977 . If I understood you correctly, the stars are attached to the host and not the place? Or to both the host and the place? What would happen if you had two listed place, one with good grades and the other with poor reviews?

Thanks

@Samuel534  The ratings and reviews are attached to host, not the place. If you have more than one listing, the star ratings are averaged out for all the places together, because it's really you that's being rated, not the place. Which makes sense, because you could have a totally stunning home, but if it wasn't clean, or wasn't accurately described, or appliances weren't working or the host wasn't responsive and caring with guests, it could get unhappy guests, bad reviews and ratings. Conversely, a simple, no frills place with a comfy bed that was immaculately clean with nice little touches and an attentive host could stay at a 5* rating, no problem. It's really about how you host as much as, or more than the place itself.

You could maybe manage to hang onto the Superhost, too, it depends on how many bookings you've hosted before delisting. If you're the kind of host who does one nighters and gets hundreds of bookings a year, depending on when you start back up again, you might still have enough bookings logged in the previous 365 days to keep the Superhost. But if you're a low-volume host like me, who may only get 12-16 bookings in a year (because I only host one room, only have about a good 5-6 month booking season, and most guests stay an average of a week) then you wouldn't have enough.