Awaiting Payment

Cassie36
Level 1
Pascoe Vale, Australia

Awaiting Payment

I don’t know if my payment has been confirmed because in my inbox to my host it still says awaiting payment but I have done everything required and my card is working fine but every time I click on the link from this email it takes me back to the Airbnb app with no further instructions. Please help as my booking is for tomorrow and the host needs to get their cleaner in!

2 Replies 2
Cassie36
Level 1
Pascoe Vale, Australia

Booking is for today!!!

Marzena4
Level 10
Kraków, Poland

Log out and log in again, @Cassie36. If the problems persists, contact Airbnb:

use Twitter @AirbnbHelp or the form: https://www.airbnb.com/help/contact_us#/. Or you will find a pinned post in the Help section how to do it: https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

// "The only person you can trust is yourself"