HomeAway Guest: ** SCAMMER
Dear HomeAway and Airbnb Hosts,
I have hosted with AIRbnb and HomeAway/VRBO for 1.5 years with all 5 star reviews. Guest ** made a false claim with American Express and HomeAway/Yapstone in which he disputed that he did not recognize the transaction made, when in actual the service was received.** connected with me on HomeAway and confirmed his stay with me from 4/25/19 to 4/30/19 in LA.
In a rebuttal letter to HomeAway's Yapstone and American Express credit card, I had HomeAway email me the copy of the screenshot of the “I agree” button where the guest must click this box to agree to the terms and conditions of the rental agreement. I had also screenshot all the verbal agreements we made on the HomeAway dashboard, a screenshot of my Facetime with** on 4/25 to confirm his arrival, a screenshot of all our conversations on our personal cellphone confirming with his virtual Check-In and Check-Out through his personal number. I also had provided him private tour of the LA City and places to eat with pictures for proof. Till this day, I still have not received any compensation for the stay that this guest received.
If you look at ** HomeAway profile, he does not have one single review. It is clearly an act of a perpetrator in which he would create multiple profiles to generate a false act as such. I have contacted** regarding this matter, but, not to my surprise, he has not yet responded. It is clearly he has blocked my number. It is to my defense that ** has committed a scam, a fraudulent claim, that punishes the host who provides profit for HomeAway and profit for the community in which we are in together to support our homeowners’ right to rent act that have yet to be made with the Los Angeles City Council. Guest's Instagram: **
**[Sensitive information removed in line with - Community Center Guidelines]