Booking requests

[Glenda9]

Hi, I am new and just received my first booking request.  As I wanted to ask the potential guest a question (we have a no smokers policy) I sent them a message.  Because I didnt hit the decline or accept button it is now showing as cancelled.  I didnt cancel it intentionally, could the guest have done this and not responded to my email?

[Paul0]

Hi @Glenda9,

I'd suggest it was cancelled at the Guest's end, they may have quickly found a place. Sometimes you have to be supremely quick. 🙂

Good luck with it all, I'm sure you'll get your first booking soon.

Cheers,

Paul

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[Glenda9]

OK Thanks for the advice.

[Jillie1]

Hi - I don't know if anyone else has had this problem recently? - but I haven't been notified on my mobile of the last two booking requests. If I hadn't by chance looked at the AirBnB website (hours later from the request) I would have missed the last one! With one of the booking enquiries, the first thing that came to my attention was a reminder on my mobile to reply to the request before it expired and I had not received any other notification?!

I wonder why this has suddenly happened?

Jillie