Calendar problem

[Kim-Jenny0]

Hi all !
A traveler is trying to make a reservation during 26/09 to 06/10.
I received an request and I have accepted.
After 24h the traveler haven't confuse because needed more time.
Now it so ok with them.
But now AIRBNB says that the dates aren't available on my calendar ... but they are. I have double checked and my apartment is free.
(Plus he traveler would have not been able to book at the very first place)

What should I do ?

Cheers,

Kim

[Alice-and-Jeff0 · Accepted solution]

You must respond in some way within 24 hours: 

https://www.airbnb.com/help/article/28/what-do-i-do-after-i-receive-a-reservation-request

https://www.airbnb.com/help/article/75/how-much-time-does-a-host-have-to-respond-to-my-reservation-r...

[Gordon25]

Same problem!

Although I love Airbnb for providing guests, their website does not offer enough options. Also, when you cancel, you don't get the dates back necessary for rebooking. This sucks and smacks of patronising abuse.