Can we post links in our reviews?

Answered!
Jeremy326
Level 1
Tacoma, WA

Can we post links in our reviews?

Can I provide a link in my review? I've been messaging with my host and they've been rude. I would like to screenshot our conversation and provide a link to the screenshot. The screenshots would not include personal information, addresses, transactional information or anything like that. Just our actual conversation. Rather than just saying the host was rude in a review, I'd like to let people decide for themselves whether or not they want to use the host based on the host's own behavior.

Top Answer
Sarah977
Level 10
Sayulita, Mexico

@Jeremy326  Sorry you had a nasty host. Links in reviews will be blocked by Airbnb computer bot. 

Just write a brief factual review, leave emotion out of it- that's good enough to warn other guests without reading the actual messages. Also report the rude messages to Airbnb and flag the host's account if you feel it's that bad.

What I've seen happen before in cases like this, is that when your review is published, the host writes a public response to the review which, by it's tone,  just reinforces what the guest has said and makes the host come across as just as rude as the guest has said they were. So the host just makes it worse for themselves.

View Top Answer in original post

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Jeremy326  Sorry you had a nasty host. Links in reviews will be blocked by Airbnb computer bot. 

Just write a brief factual review, leave emotion out of it- that's good enough to warn other guests without reading the actual messages. Also report the rude messages to Airbnb and flag the host's account if you feel it's that bad.

What I've seen happen before in cases like this, is that when your review is published, the host writes a public response to the review which, by it's tone,  just reinforces what the guest has said and makes the host come across as just as rude as the guest has said they were. So the host just makes it worse for themselves.