Cancelation policy

Cancelation policy

Hello.
A guest just booked my room and I just saw that the cancellation policy for that booking was Flexible.
I have found how to change it for future bookings, but I wonder how do I change it to this current booking.

Any help?

1 Reply 1

Hi @Aviad3  I hope you are well.

 

If it has already been confirmed then you don't have the option to change the cancellation policy of that booking- it will remain as it was when originally booked.

 

Any changes that you make like cancellation policy, house rules and so on will only have an effect on future bookings.

 

Best wishes

 

Paul.

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