Cancellation fee

Mindy25
Level 1
Miami, FL

Cancellation fee

Hi does anyone know how to cancel a reservation without the renter getting charged a fee by Airbnb ?

2 Replies 2
Yadira22
Level 10
London, United Kingdom

Hi @Mindy25 

if it was instant booking: 

 

https://www.airbnb.com/help/article/2022/how-do-penalty-free-cancellations-work-for-instant-book-hos...

 

Otherwise your best bet is to ball Airbnb.

Good luck to you!

Yadira 🙂

Sarah977
Level 10
Sayulita, Mexico

@Mindy25  The guest can get refunded the Airbnb fee if they cancel within 48 hours of booking- this is made quite clear to the guests. It's on them to cancel in time if they wish a full refund. Why encourage guests to cancel willy nilly and expect a full refund?

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.