Cancellation

[Mikael40]

I have cancelled one of my guests reservations. but I'am not sure they are aware of it. I no longer have their contact details besides of talking to them throught airbnb. I would like to ensure that they are aware of the cancelation because they didn't respond me. What can I do? does airbnb has a service to ensure the guests are aware of it?

[Emiel1]

@Mikael40,

Is the original itinerary no longer availabe in the  "list of reservations " for reading ?

(i never cancelled, so just a guess)

[Helen3]

It shows on your listing @Mikael40 that you cancelled a booking.

If you are concerned that the guest hasn't received a notification then give Airbnb a call.

[Emilia42]

They will get a notification that you canceled. I wouldn’t expect them to message you.