I made a reservation in July for two nights in Palma Majorca October, and wrote a friendly message, stating that we would not be arriving until late, and that I was a fellow host and was looking forward to my first experience as an Airbnb guest. I received no reply from the host, but the reservation was accepted. Yesterday, less than a week before we are due to travel, the reservation was cancelled without any reason or message from the host. As a Superhost, I was really shocked that a customer should be treated in this way....if I ever had to cancel I would write explaining the situation to the guest and aplogising for any inconvenience. As it is so near the time of travel, I had real problems finding something suitable at such short notice, but resorted to a hotel booking website as I am wary of using Airbnb as a guest now. Has anyone any explanation for this? I have tried emailing Airbnb but without success. I feel I have been very badly treated.