Cannot book night before existing booking

Kath-Gay0
Level 2
Tasman, New Zealand

Cannot book night before existing booking

My guests are having difficulty making bookings for the night before an existing booking. It is coming up as Not Available when it is. For example if Monday&Tuesday and Friday&Saturday are booked and someone wants to book Wednesday&Thursday they cant, they can only book Wednesday. 

 

It seems to be when they use a mobile device. Is this a known issue?

2 Replies 2
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Kath-Gay0 I tried and had no problem to book 16 - 18.3.

Cormac0
Level 10
Kraków, Poland

@Kath/Gay

 

 

In calendar view,

 

Go to “availability setting”

 

Then select, "Reservation preferences"

 

Then Select "Advanced notice"

 

you may have "at least 1 days’ notice" set

 

Change it to "same day customisable cut off hour" 

 

Regards

Cormac

 

The Explorer's Club Krakow.