Changing the address of Lisitng

Royal-Loft0
Level 2
Venice, Italy

Changing the address of Lisitng

I have a problem where my guests get lost.

the reason for that is the address I entered, is not correctly displayed by google maps.

Here in Venice, Google Maps is terrible! and you have to enter an address in a specific way to actually to get it displayed properly.

 

My guests follow the map AirBnB makes for them, and it leads them in the wrong direction... I paste a link in the description with the correct details, but no one seems to read that.
Now my ratings are down, but I cant fix the problem because it says: Cant change the address of a listing, please create a new listing.

2 Replies 2
Clare0
Level 10
Templeton, CA

@Royal-Loft0 Contact Airbnb and they will edit your listing location for you.  Click on the link below to see all the ways you can get in touch. 

 

Paul0
Level 10
Brunswick, Australia

Hi @Royal-Loft0,

 

Venice City is simply a beautiful maze to the rest of the world. 🙂

 

Hosts I know have created their own maps to guide guests specifically to their place when it can be difficult to find. I'd suggest spending some time doing this and when a guest books send it to them as part of that process.

 

Cheers,

Paul

 

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