Clearing out the pending request section when "not possible"

Juan341
Level 3
New York, NY

Clearing out the pending request section when "not possible"

Does anyone know how one can clear out those "Not Possible" request from the pending status? is there a way when a reservation is no longer possible to remove it from pending?

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Juan341 

You want to remove it from list of reservations ?

Sent it to the trash bin.

best regards,

Emiel

Juan341
Level 3
New York, NY

 @Emiel1 

There is no trash bin on the platform. If you go to your airbnb platform and you go to Inbox> then you go to the 'hosting' tab and then go to the dropdown you will see the following options 'All Hosting messages' , 'Starred', 'Unread', 'Reservations', 'Pending Request' and 'Archived'. Since your an experienced host like I am I would assume that you have had some inquires that appear as "Not Possible" where the guest available dates are no longer possible. My question was to the community is any one had similar issues. How does one remove them  from this section?. Deletion is not even a possibility on the platform unless it works differently on your side of the world; these messages cannot be deleted. One simply cannot purge their inbox. You can have 0 unread messages but if my assumptions are correct you too have pending request (XX) in this section.

Sarah977
Level 10
Sayulita, Mexico

@Juan341  I don't think there is any way to delete them, but if you hover the cursor over the "not possible" Star and Archive appears to the right. Click on Archive and the message will disappear from your Inbox.