Confirmation and booking

[Yvonne85]

Client declare that they have keyed in all the detail in AirBNB for the reservation booking. But i have not receive any notification and booking reservation from him. Even my calender is not blocked. Please help how to verify? I got no one to refer, i feel very helpless. Hope any one can help me.

Thank you

[Helen3]

If you haven't received any  notification and the dates haven't been blocked in your calendar - they haven't booked.

You can't do anything. Your guest needs to call BNB and ask for their help.

[Gerry-And-Rashid0]

As Helen said, it's the guest's problem = it may be their credit has been refused, or maybe they have made an error - watch out that it's not a scam where they say they have paid and persuade you to let them stay. 

[Justin90]

Hi

The case seems to be scam.. Because if the guest is genuinly doen the booking completely, you must have received intimation on the same through airbnb

If the guest is new on airbnb and not completed his verification : In this case; when he or she is booking a place, their credicard/bank will be charged but booking will be confirm only when the guest completed their verification process (after sumbitting valid id proof) . At the same time host also get intimation and the booked date will be showing closed with a nerration "verification pending" and none other can book that date. Guest can complete the verification within 12 hours or so for honoring the booking

So you don't need to worry about this case. Ask the guest to contact airbnb to clear this matter.

With Regards
Justin

[Dede0]

@Yvonne85 This is almost certainly the start of a scam attempt. Tell the "client" to work it out with AirBnB, and don't do ANYTHING yourself. You'll be the victim of a scam.