DIsappearance of View multi-calendar

Shelley24
Level 2
Shibuya, Japan

DIsappearance of View multi-calendar

Does anyone know when the contents of this option disappeared?  Currently only the last listing you have appears.  This is a great overview if you have multiple listings.. and I want to know when it will be corrected.

26 Replies 26
Bob48
Level 1
Seattle, WA

I agree - I depend on it to know when I need to prepare which of my three rooms. 😕

Me too stopped working .
I see only two of the three ads .

I suggest you write to Airbnb .

I am desperate....
Kami0
Level 2
Salt Lake City, UT

My multi-calendar is not working either. Tried different browser, still no luck.
Rob16
Level 2
Victoria, Australia

Hi Shelley,
Any luck with the multi-calender, I've just lost two out of my five listings on this calendar.

Agree with others..... Handy tool for multiple listings.
Rob

Me too, can't function without it. Everyone, please call and complain to customer service: the more people that call the higher up on the punch list this tech issue will hopefully get. 855-424-7262

Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Shelley24 et al.

 

This is a system wide glitch that Airbnb is currently trying to fix.  

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Hi, i stopped seeing my five listing in multicalendar. Airbnb called me and said its probably my mistake or i have to import the calendars. But it was working from the beginning automatically, so i dont understand why it is gone suddenly...

 

 

Carlos1002
Level 3
Mazunte, Mexico

My multicalendar view is not working this morning! I normally get on the computer (not the phone app) to see my 3 listings all in one page and I have relied on that for the longest time. Todya. I noticed that I can't view the multicalendar with all of my listings in one view. I loved that feature, in fact, I depend on this feature. Anyone knoiws what's going on?

Same here. It vanished yesterday and won't come back up
Dawn50
Level 2
Nelson, New Zealand

Why has this problem reappeared after two years?

Justin314
Level 2
London, United Kingdom

Hi, has anyone spoken to Airbnb to see if this is being resolved? I sent a message to support yesterday morning but have had no answer back yet. Thanks

Carlos1002
Level 3
Mazunte, Mexico

I called airbnb, they told me they are aware of the issue. That I'm not the only one. But no answer yet, other than we are looking into this... I need this feature to work.... Why are they breaking something that wasn't broken? It beats me...

Carlos1002
Level 3
Mazunte, Mexico

I see a lot of information from 2016. 2 years later..... This is happening NOW, again! Please help me by calling airbnb so they can fix it. They are a multi billion dollar company, and a very crucial feature is broken!!! I need help!!!

I opened a ticket with Airbnb yesterday and received this reply today:

 

Hi Martin! Thank you so much for waiting. I was already able to consult your case with a specialist and I was now able to figure it out. As per checking, it seems that the multi calendar view will no longer be available from the previous feature as there is a major update with the system. But fret not, because you may still be able to get it back by opting to upgrade to pro host tools through www.airbnb/user/setting page. Simply click on the "Use professional tools" button so that you may view the multi calendar once again. Doing this step allows the multi calendar to work as normal. I hope that the information that I provided above were helpful. Let me know if you need anything else. Thanks!

 

The link in the reply is incorrect (and in fact not even a link) but after trying a few variations I found the correct link at https://www.airbnb.com/users/settings. After selecting Use Professional Tools and then Proceed with Airbnb (or signup with Airbnb) or something like that, it takes you directly to the old Multi-calendar view. I can't tell if this is now my new permanent setting or not, guess I'll find out. Would have been nice if they communicated with their hosts that this change was coming and what needed to be done about it!