Damage

[Ben735]

Our renters just have just left and our faucet is broken.  How do we go about getting our security deposit?

[Emiel1]

@Ben735 

https://www.airbnb.com/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place

[Kaylee18]

@Ben735   ..I've also read other stories that advised TAKE PICTURES, and also get a receipt to show the price of the broken faucet as you will need this to put in a claim.  More is always better! 🙂 

Best of luck!

[Ben4128]

I found a form to send my guest and AirBnB on broken kitchen faucet. Guest accepts responsibility. Where/who do they pay? How?

[Mike-And-Jane0]

@Ben4128 Just send a request through the resolution centre. If the guest is willing to pay you won't have an issue.