11-09-2017 12:55 PM
Hello, With the updates made to the site recently in November 2017, I can no longer see what reviews I am supposed to be leaving for guests who have stayed with us. It used to show up on the dashboard and also under notifications. It has disappeared from familiar places - does anyone know how to find them?
11-09-2017 02:11 PM
Yes, i noticed also they are missing on the dashboard
But as i still recieve the email, i use the button in the email to access the review page.
But it is inconvenient, as on dashboard it also acted as a reminder.
11-09-2017 03:36 PM
11-09-2017 08:41 PM
Thanks for pointing this out. I amd having the same problem and it's very frustrating that no longer be able to check reviewing progress. Sorry that I've found any alternative and kindly share some tips when you find some solutions.
a month ago
Aloha..! I used the "Feedback" feature and shared with Airbnb that the "Awaiting Review" is no longer showing up in the Dashboard. I leave reviews on my laptop not the cell phone. I hope this feature changes, we have several Vacation Rentals on Airbnb and apprecaited the orgainzation of the "Awaiting Review" feature in the Dashboard.
a month ago
Airbnb web site was never so frustrating and user unfriendly as now.
4 weeks ago
I’m really struggling to find where to leave a review for my recent guests. Can someone tell me how?
a month ago
Same here, and we have not received the usual review email for the last guest who left on the 4th of November.
3 weeks ago
They still haven't fixed this issue and the only way I can see to get to the area to leave a review is via the calendar area by selecting the guest.
It is very difficult now to know when to leave reviews, especially for hosts with more than one listing like me.
I also cant find how to get to the resolution center from the new menu either.
2 weeks ago
Thought it was just me who wasn't receiving review reminders! If we hosts aren't getting reminders I suspect guests aren't either, which means no reviews from guests of course......then our stats don't look good.
Another thing I really appreciated which has also disappeared......Airbnb no longer send me reminders when guests are due to arrive, this was such a help.
What on earth is happening with the Airbnb App, I thought it was supposed to be an improvement