Determining the reason for not achieving superhost status when targets have been met

[Michelle1218]

Hi Everybody. 

I’ve  recently been advised that I didn’t achieve my super host status this time round. Ive checked the targets and I’ve exceeded all the targets. How do I check the specific reason for not achieving my superhost status? 

Please advise....

Kind regards, 

Michelle

[Jonathan6]

Did you decline or cancel any reservations?  Your stats show you should be superhost.

Superhost requirements

• Completed at least 10 trips OR successfully completed 3 long term reservations that total at least 100 nights
• Maintained a 50% review rate or higher
• Maintained a 90% response rate or higher
• Zero cancellations, with exceptions made for those that fall under our Extenuating Circumstances.
• Maintain a 4.8 overall rating

[John1080]

@Michelle1218, if you believe you've met or exceeded all the criteria, I would get in touch with Airbnb and ask them.