Disappeared Listings! Please help

Jason941
Level 1
Charlotte, NC

Disappeared Listings! Please help

Hey guys-

I live in Charlotte and now have a newer Airbnb (four different listings off one house).  All my guests who were about to book (I was talking to them leading up to the booking) are now saying the listings are gone/not visible.  

 

Here's the main listing.  I can see it if i'm logged in, but no one- not my guests, friends, etc can see it- even if I literally put in the address of the house.  

 

https://www.airbnb.com/rooms/32875611?s=67&sharer_id=88203065

 

Let me know if anyone has any ideas.  It's only been active for a couple of months and it's done really well.  I've been booked every  night pretty much.  Any direction would be great, as I've called Airbnb three times (including a chat) and no one knows what's going on.  

 

Thanks!

4 Replies 4
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Jason941 I am guessing your listing is removed for some reason, when I click on the link it shows "error". Also when I go to your profile and click on every of your 4 listings it shows the same. Have you had any problems with guests? 

Jason941
Level 1
Charlotte, NC

Not at all.  I’ve talked to Airbnb 5 times now and they said there’s nothing wrong with it, and that they’re checking into it.  Extremely frustrating.  Hoping we find a solution quickly.

Inge72
Level 1
Catalonia, Spain

It also happened to my that my listing couldn’t be found. They said it had something to with the address which is bull because before with the same address it wasn’t a problem.

Were you ever able to get it fixed/solved?

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