Discount for stay in progress

[Maurice6]

Hey, 
So, something didn't go as planned with hosting my guests, and i'd like to take some money off the total price. I cant seem to find where to do this. I can 'send a special offer' but that has to be on open dates only.

Anyone have any experience with this?

[Yitian0]

You can offer a refund in the resolution center (Help center/resolve issue).

[Dave-and-Deb0]

This should help you @Maurice6,

https://community.airbnb.com/t5/General-Hosting/The-Resolution-Center-A-Community-Help-Guide-Request...

[Jennifer93]

If you are still hosting the guests then you can click on the Change or Cancel reservation option and offer a new price that way. It only works if the guests haven't officially checked out yet.