Discrimated Against, Kicked Out on Christmas Eve, Reservation Canceled & Money Kept

Aaron383
Level 2
United States

Discrimated Against, Kicked Out on Christmas Eve, Reservation Canceled & Money Kept

Hi I still have an unresolved case from Christmas eve, when I was discriminated against due to my religion (your people are the reason Christ was crucified), kicked out of my Airbnb, had all my belongs placed outside in the rain (the weather from that day can be verified), was threatened into keeping silent, and hand approx $1000 taken from my reservation even though I never canceled the booking. I have been repeatedly told there would be resolution and there has not. To add insult to injury my review of the host has been deleted while the host's review of me has remained... I am not sure why I was treated so unfairly in this situation but I refuse to be ignored into obsolescence and will not stop messaging until justice is served. If I can not get assistance from AirBnb I will find a way to go public with this case and have documented all of the message exchanges between the host and myself as well as between AirBnb and myself. I have been a loyal host and guest of AirBnb since 2011, have hundreds of reviews and yet AirBnb sided with a host that had zero reviews. It's important to note that the host was on heavy medication at the time of hosting, and it should appear obvious through here messages that she was not stable at the time of the interaction. This was a dangerous situation for me that could have escalated much more than it did. Please, please, please, can someone at AirBnb help me feel like there is some sort of care and consideration for those of us that get treated this unfairly from this platform? Thank You.

33 Replies 33
Aaron383
Level 2
United States

Well the majority opinion is that I was wrong in this situation. So regardless of myself feeling hurt, I must accept this perspective of others and learn from this the best I can. I appreciate everyone's feedback, and hope that we all have learned something here. Thank you all for being here and contributing to the community. 

Helen3
Top Contributor
Bristol, United Kingdom


@Aaron383 wrote:

I appreciate everyone's feedback, and hope that we all have learned something here. Thank you all for being here and contributing to the community. 

 

I've learnt @Aaron383 that if i decide to visit Australia and stay in someone's airbnb  by the sea, i shouldn't be tempted to bring 12/16/22 (tick the version you believe in earlier stories) scooters into my host's place and charge them overnight.




Branka-and-Silvia0
Level 10
Zagreb, Croatia

I read your reviews and despite most of them was good I found a few mentioning: self-centered, lack of empathy for others, good for entire units but risky for home-share, expect everything for free.... 

 

This post along with your comments and your correspondence with your host just proved it. What you did was wrong so act like an adult and admit it. Don't blame others for your mistakes, you are not 13 y. o. any more, grow up.

 

 

 

 

Sarah977
Level 10
Sayulita, Mexico

@Aaron383  It's absolutely astounding that you can't see that what you did was wrong, presumptuous, and disrespectful. Then you compounded it by not bothering to come pick up your stuff, which you thought was perfectly acceptable to be done on your schedule, so the host had to pack it up. Then you have the nerve to complain about how she packed your stuff up. Your messages try to come across as being oh so reasonable, while you continued to do exactly as you pleased. Then there's your other reviews about being self-centered, lacking empathy, etc. Your view of yourself seems quite at odds with how you are viewed by others. That's rather sociopathic behavior. 

Almost any host would have dealt with you in a similar fashion.