It is ironic that the morning after I leave my very first non-five star review for anything, I get hit with a bill from the homeowner and accused of tampering with her locks. We have always been so pleased with our AirBnb/ (Hidden by Airbnb) / (Hidden by Airbnb) stays. We don't have high expectations, just a clean, simple place is fine. I have always left five star reviews, but after this experience, I felt the need to let other potential renters know a little about this home. I thought that I worded the review very nicely, considering the issues with the house. The home had an upstairs leaky tub. The leak had gone through the floor and stained the downstairs ceiling. Because the home had these moisture/mold issues & odor, family members, that were also on the island, did not wish to come over to the house. The homeowner's "smart" lock took multiple tries to download on my phone. No one else that was staying there had the app on their phone. The app didn't work and we ended up getting locked out of the house. The locked beeped at us repeatedly, so we kindly asked the homeowner if we could remove the batteries. She replied no, so we didn't touch the batteries or the lock, we just dealt with the incessent beeping during our stay. After all the patience it took to deal with the worst vacation rental that we've ever stayed in, I get hit with a $500 bill for leaving a 3 star review and accused of tampering with her lock. When we were there, she had told me that she was coming to the home the following week. Now she is trying to get me to pay for her trip. I am so at a loss of what to do. The homeowner has a house on Seabrook Island, SC and Martha's Vineyard, MA, so obviously she has a lot more resources at her disposal than my little family trying to take a memorable trip with our kids before school started back. Any advice from the AirBnb family would be appreciated.
