Finding my booking

[John1384]

I have a booking and need to contact the host, I have the booking reference but cannot find the booking. Can someone help? Thanks

[Margie131]

I too have had the same problem. Booked a stay (have already stayed there) but it isn't in my airbnb account and I couldn't leave a review. In order to contact and communicate with the host I had to make a tentative booking at the same place for a different time and then use the "contact host" to  commmunicate.   AirBNB Support could not help me, and cannot find a booking/account under any of my email addresses.  How does this happen??  I was charged through AirBNB so there must be a record somewhere! 

[Helen3]

Hi @John1384 

You will need to call airbnb