I’ve just had a guest who assured me that everything was fine throughout her four day stay. Then when she reviewed my space, she said in private feedback that the bathroom and kitchen were dirty, and gave me two stars. All she said in public was the “bath was below her expectations.”
I did not have a problem with her and gave her a five star review. Then when my cleaner came after her departure, we found that she had put a sanitary towel down the loo and blocked it. I do ask guests not to do this in my house manual, and remind them of this when I show them the bathroom.
I know that airbnb won’t take this bad one off, and have made the mistake of rising to it and mentioning the sanitary towel!!
To be honest I think it is better to leave the review there. This is the first time and I’ve had nearly fifty guests.
I had told her to try a couple of my friends’ places while she tours the UK, and have had to call them and advise them not to let her book.
I welcome first time airbnb users. However, I think this woman expected hotel standards. While my place always clean there is some wear and tear.
Just a rant really.
