Fradualent charges

Mojca15
Level 2
Slovenia

Fradualent charges

I was charged for something i have not booked there is nothing in the history of the account!!! The code is [***sensitive information hidden***] 

 

I want a refund, not bull**bleep** email that one of my relatives did it, I live alone, nobody has access to my credit card!!!

 

3 Replies 3
Susanna0
Level 10
Milan, Italy

@Mojca15  You should contact your Airbnb customer support; this is the host and guest community, nobody can help you!

Mojca15
Level 2
Slovenia

I contacted them 10000 times, AIRBNB stole my money there are fradualent charges on my credit card!!!!

 

Stephanie
Community Manager
Community Manager
London, United Kingdom

Hi @Mojca15 ,

 

Sorry to hear about this happening to you. I have shared this thread with the CS team and I hope to have more information for you soon.

 

Thanks,

 

Stephanie

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