Anybody knows if there is a 24 hour free cancelation time for hosts as well, I just red that it exists now for guests.
I think I made a mistake and do not feel comfortable with a recent booking.
I just accepted a booking but realized that this is a new member ( March 2018 ), no reviews, and a very blurry foto, persons face behind a glass of wine.
I would like to know if there is any way for me to cancel this booking without penalty.
The booking was just accepted an hour ago. I cannot find a way to contact AirBnB directly.
I found this on the help page but do not know if a free CXL applies for me if I have been a host for more than 6 mnths but have neveer cancelled a booking before. The reservation is for May 2018.
Cancellation fee. The fee will be waived for your first cancellation within a 6-month period. After that, the following fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you canceled it:
- More than 7 days before check-in, we’ll deduct $50 from your next payout
- Less than 7 days before check-in, we’ll deduct $100 from your next payout
Thank you